PPG Mon 23 Sep 12:00 PM Posted or Updated on 12 Jul 2024

This is what we discussed during our last PPG meeting.

Linkway M P held a PPG Meeting on 1st July 2024 where 20 patients attended.

The practice is extremely grateful to the patients who attend these meetings; the information shared is invaluable.

We spoke about the building work taking place within the Lyng Centre and how this was going to affect Linkway M P.

Patients suggested we put more information on the website concerning the building work and how this is going to affect patients.

The message that went out to all patients needs more clarification. How are we going to improve the telephone service and online appointments?

We will be putting a Florrie on the telephone asking patients to identify if they have a mobility problem attending an appointment on the first floor. We can then attempt to book an appointment downstairs.

Staff explained how the practice operates its emergency appointments.

At our next PPG meeting, we will have representatives from the new hospital here to give us an update on the progression of the new hospital.

Next Meeting: 23rd September, 12 o’clock.